Fair terms, plainly stated.

Acceptable use

Transactional email only — messages your users triggered or explicitly requested. No purchased lists, no bulk marketing, no spam. Accounts with sustained high bounce or complaint rates are throttled, then suspended, to protect every other sender on the platform.

Plans and billing

Quotas are hard limits, not overage traps: when you hit yours, sends pause with a clear error until you upgrade or the cycle resets. Usage is metered from durable records — if an invoice ever disagrees with your dashboard, the invoice is wrong and we'll fix it.

Uptime and liability

We architect for reliability — async delivery, retries, provider abstraction — and publish our record on the status page. That said, email traverses systems we don't control; our liability is limited to the fees paid in the affected period.

Changes

Material changes to these terms come with notice and a changelog entry. Continued use after changes take effect constitutes acceptance.